As customers, your satisfaction is important to us.
- If you have taken a class at knitch, you have indefinite free help with the class project.
- If you are knitting a project purchased at knitch and are using knitch yarn we are more than happy to help you fix that quick goof up taking 5 or 10 minutes for free*
- If your simple goof isn’t so simple or if you are requesting that we teach you a technique, please consider setting up a specific time with one of our staff ….fees are as follows:
*We are able to offer free help because our customers support us with their purchase of yarn, accessories and classes. If you are currently not working with knitch yarn and need help, please consider a small monetary donation or sign up for formal instruction (Private one on one, one hour session is $35).
Another great option is to attend the Tuesday Tutors from 9-11 each Tuesday, costing $15 per session
Social Knitting on Wednesday from 1-3, Thursday 5-7, Sunday 1-3 is a social gathering for staff and customers alike. It is not a time for free help and instruction but rather a time for inspiration and encouragement. Please respect that intent.